The Solar Family Ltd (“we”, “us”, trading as The Solar Family) is committed to protecting your personal data. This policy explains what we collect and why when you use thesolarfamily.com or contact us.
We are the data controller for the personal data described here. The Solar Family Ltd, registered in England and Wales, company number 17578826. Registered office: 29 Wallhouse Road, Erith, DA8 2JT. You can contact us at info@thesolarfamily.com or 01322 761159.
What we collect
When you complete our survey or enquiry form, or contact us by phone or email, we collect your name, phone number, email address, postcode and details of your enquiry.
How we use it
We use your details only to respond to your enquiry, arrange surveys, provide quotes and carry out any work you ask us to do. We do not sell your data or share it with third parties for marketing.
How long we keep it
We keep enquiry details for as long as needed to deal with your enquiry and meet our legal and accounting obligations.
Your rights
You can ask to see, correct or delete the personal data we hold about you, or object to how we use it. You can also complain to the Information Commissioner’s Office (ico.org.uk).
Cookies
This website may use essential cookies and, if enabled, analytics cookies to understand how the site is used.
Contact
Email info@thesolarfamily.com or call 01322 761159.